Best Heating and Air Company
Justin K. Acree, Chief Operating Officer
What is it like working with the Mount Pleasant community?
Working in the community is rewarding and satisfying. The community, while growing, maintains that small-town atmosphere, sort of a “Mayberry” feel. It’s what makes word of mouth our number-one source of new customers.
How did your business get started?
We saw an opportunity to provide trustworthy HVAC services via a locally owned and operated company. That allowed us to give back to our hometown. Our owner was born and raised in Mount Pleasant. Additionally, our COO is a Lowcountry native.
What is your most popular service?
Our most popular service is residential HVAC unit changeouts. We specialize in high efficiency, energy-saving systems. Our semi-annual maintenance programs run a close second.
What is the most rewarding part of your business?
Easily the people! From our customers to our vendors to our associates and employees, this is a people business. We install and service heating and cooling systems, but more importantly, we are presented the opportunity to be a “hero” every time we go into someone’s home. The reward is seeing the smile on someone’s face after providing cool air on those hot, humid days.
What are some challenges that you’ve overcome?
Material supply has been the biggest challenge. Being proactive has helped us stay ahead of the curve. Our warehouse is full. We seized the opportunity to make bulk purchases on commonly used equipment and parts to quickly get our customers back up and running.
To learn more, visit HeroHeatingandAir.com, or call 843-620-4376.